Contact | Cappuccino Studio

Your questions, answered.

What services do you offer?

We offer high-quality photography, videography, and short-form social content through simple, package-based pricing.

How do your packages work?

Each package is designed to be clear, fast, and results-focused. You choose a package based on your needs—Essential, Growth, or Premium—and we deliver everything from shoot to final files within the promised timeline. No hidden fees or hourly rates.

What industries do you specialise in?

We specialise in three core sectors:

Real Estate – for agents, developers, and property managers
Content-Driven Brands – including e-commerce, lifestyle, fashion, and wellness
Professional Firms – such as law firms, consultancies, and financial services

Can I customise a package to my needs?

Yes, we offer add-ons and custom solutions if you have specific requirements outside our core packages. Such as events, product launches, or anything else not mentioned above, just get in touch and we’ll tailor a quote.

What if I need to reschedule or cancel?

You can reschedule up to 48 hours before the shoot at no charge. Cancellations made less than 48 hours in advance may incur a fee to cover planning and resource costs.

What’s the difference between the Essential, Growth, and Premium packages?

Essential: Great for one-off or simple shoots
Growth: Designed for brands wanting more content variety
Premium: A full-service experience with strategy, shooting, and custom content

You’ll find full comparisons on our pricing page.

Can I get vertical content for Instagram Reels or TikTok?

Yes—just let us know your preferred formats before the shoot. We can deliver vertical, square, or horizontal versions, optimised for your platforms.

Do you offer ongoing content support or monthly retainers?

Yes. We offer monthly retainers specifically for brands that need a steady stream of social media-ready content—photos, videos, and reels optimised for platforms like Instagram, LinkedIn, and TikTok.

Learn more about our monthly content plans.

How quickly will I get the final content?

Turnaround times vary by package, but our quickest delivery time is 24h. Most projects are delivered within 3-5 days.

Do you shoot on location or only in your studio?

We offer on-location shoots across London and surrounding areas, and studio-based sessions where suitable. We’ll recommend the best setup based on your brand needs.

Do you provide edits and post-production?

Yes, all packages include professional editing as standard—colour correction, retouching, sound mixing (for video), and formatting for web or social platforms.

What’s included in a social media content package?

Our social content packages include short-form video reels, lifestyle photos, or behind-the-scenes content, optimised for Instagram, LinkedIn, or TikTok. Ready to post, no editing required on your side.

Do you help with creative direction or shot planning?

Yes. Every package includes a short creative consultation. For Premium clients, we also offer detailed storyboarding, shot lists, and content planning.

Do I need to bring my own props, outfits, or location ideas?

We’re happy to work with your existing space, outfits, and brand assets. While we don’t supply props directly, we can recommend location options and offer guidance on styling, wardrobe, and prop ideas to suit your shoot.

Will I own the rights to the photos and videos?

Yes. You’ll get full usage rights for commercial use. We retain the right to feature select work in our portfolio, unless agreed otherwise.

Contact.

Your questions, answered.

Your brand deserves

better content. Let's make it.